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What is your warranty?

We currently offer a hassle-free, two-year Limited Warranty for residential use on the cold plunge tanks that we sell, excluding the water chiller.

Water chillers include a one-year Limited Warranty for residential use from the date of shipment, with an option to extend this up to five years during checkout.

For full details on our warranty, please click here.

If you're still within your initial warranty period and would like to extend it, or if you're interested in a warranty for commercial use, please contact us.

Will my Chilly water stay clean for daily use?

Chilly takes cleanliness to a whole new level with its advanced purification system. Our 4-Part Purification System is completely natural and chemical-free.

It harnesses the power of ozone, an energetic oxygen, along with a 2.5" Filter System, and the recommended Sirona Spa chemicals that we offer.

With Chilly, you can enjoy daily use without worrying about constant water changes or the need for chemicals. Our commitment to cleanliness means your Chilly plunge tank stays pristine and conserves water. Experience the difference of effortless maintenance with Chilly.

What are the benefits of cold plunging?

  1. Ride the Mood Wave: Get an instant mood boost with a surge of norepinephrine and dopamine. It's like a natural shot of happiness straight to your brain!
  2. Chill Out Inflammation: Say goodbye to achy joints! Cold plunging's anti-inflammatory properties help combat inflammation and arthritis, so you can stay cool and pain-free.
  3. Immunity on Ice: Give your immune system a frosty boost! Cold plunging increases immune cells, helping you fend off those pesky bugs and stay healthy.
  4. Freeze Those Extra Pounds: Need some help with weight loss? Cold plunging revs up your metabolism, helping you burn calories and achieve your cool body goals.
  5. Circulation Sensation: Say hello to improved blood circulation! Cold plunging gets your blood flowing, delivering oxygen and nutrients to your muscles for a refreshing circulation boost.
  6. Drain the Stress Away: Unleash the power of lymphatic drainage! Cold plunging promotes the removal of toxins from your body, leaving you feeling refreshed and revitalized.
  7. Vagus Nerve Vibes: Stimulate your Vagus nerve and amp up your well-being! Cold plunging activates this powerhouse nerve, enhancing your overall health and happiness.
  8. Control the Heat: Become the master of your own heat! Cold plunging increases thermogenesis, allowing you to regulate your body temperature like a pro.
  9. Icy Focus: Boost your discipline and sharpen your focus! Cold plunging gives you the mental clarity and determination you need to conquer any challenge that comes your way.

So, why wait? Take the plunge into a world of icy benefits and unleash your inner cool with cold plunging!

What's the difference between using a cold plunge and cryotherapy?

According to Laird Hamilton when he was on the Joe Rogan podcast, "Go in an ice tub because cryo’s a cakewalk compared to a real ice tub."

Want to see all the benefits of cold plunging? Check them out here.

How does your financing work?

We believe that anyone should have the opportunity to own our family of Chilly products, and proudly offer financing to help support this mission.

With Affirm, you can choose from various financing options up to 36 months, allowing you to own a plunge for as low as $191/month.

Click the "Learn More" hyperlink next to the Affirm logo on any of our product pages for more information and full disclosures.

Have any additional questions?

Contact the Chilly team directly by calling or texting us at (628) 400-9060 Monday through Friday from 9 AM to 5 PM ET, via Live Chat in the bottom left, or via email at hello@chillytubs.com.